Appreciateion for Vanessa's Work

I wanted to express my appreciation for Vanessa Flores' work over here. She's capable, knowledgeable, diligent, careful, and a pleasure to work with. After what may have come across as a complaint, I wanted to be sure you knew that she took care of it promptly and well. She and her associate, whom I only encountered briefly on Thursday, are welcome back here any time.

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