John Baethke & Son Plumbing is very professional and does the job right!
We had a plumbing issue and call John for help. They took care of the issue the next day and we couldn’t be happier. Thanks for the excellent service.
I called John Baethke & Son yesterday after discovering a hole in a pipe behind the kitchen wall. Cormac was able to come out early today; was punctual, pleasant, very clean & professional appearance & quickly took a look at the problem & gave me a written estimate with a clear explanation of options. He was patient with my questions, and gave me some time to consult with our Condo president. He completely the work quickly; cleaned up completely; showed me the pipe with the hole after he removed it, and the price was very reasonable. Outstanding service, response time, and value!! Thank you Cormac!
Tom was very thorough, identified the problem and provided the solution. Easy fix.
I've used Baethke and Son several times and do not hesitate to recommend. Yesterday I used Cormac to address a dripping faucet that two other people could not fix. We wound up replacing multiple faucet fixtures and drain pipes below, which had corroded over the past 12 years. Cormac was a good communicator, very polite, explained all the options (with prices), and worked diligently for several hours. He cleaned up any mess, and even cleaned up the area below the sink where the corrosion had caused debris. Even though I phoned in a request to just address one thing (the drip), he stayed the better part of the day without complaint when I decided it would be better to upgrade all the old fixtures. The company had several different fixtures to choose from on the truck, which made it easy to start. Cormac needed some parts delivered here to complete the job, but that did not delay the work.
Excellent customer service when scheduling/follow up, and Tom was prompt, professional, and went above and beyond in explaining our system and providing options for servicing. Highly recommend.
If you need a Plumber, call them!!! Cormac was very professional and friendly and would trust them completely. He gave me several options to choose from via his iPad, and it was very easy to figure out a plan. Thank you!
Cormac is the best. Knowledgeable and kind, he fixed our triangle tube tankless water heater when other repairmen ran in the other direction. The Baethke office is very organized as well.
We had a great experience. Tom was thorough and clear about what needed to happen and the work he did for us was very effective. We'll definitely use this service again.
Tom and John did a great job with our catch basin bypass plumbing. They added two floor drains, repiped our laundry drainage lines, and even took a look at some issues in our basement bathroom while they waited for the city inspector to arrive. They were professional (pulled permits & passed city inspection), kind to my young kids, cleaned up well after the job was done, and offered some tips for the bathroom issue at no extra charge. As others have said, I really appreciate receiving pictures of the technicians ahead of time to know who to look for, as well as the reminder calls. Not only are they good plumbers, they have some good admin workers, too! It boosts my confidence that they are keeping up with the times to see them using 21st century technology in their business. :) Thanks!!
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