Reviews
Geordie Kelly
16 hours ago
Second time that I’ve contracted Baethke; both times were outstanding. Matt Kopjo, John Bell, and Mike Biando were a pleasure to work with; punctual, efficient, and kept me informed through the entire process. They cleaned up at the end of the day and the end of the project, both inside and outside, which I really appreciated. Making appointments and dealing with the office staff was easy and they were a pleasure to deal with too.
Response from the owner:Geordie, thank you for coming back to Baethke Plumbing and for sharing this detailed feedback. We’re glad Matt, John, and Mike made the experience smooth with on-time, efficient work, clear updates throughout, and a thorough cleanup inside and out. We also appreciate you noting how easy scheduling was and how helpful our office team was.
Herman Sanchez
4 days ago
All Baethke Plumbers are knowledgeable and friendly they get the job done right. We have been using them for many years.
Response from the owner:Thanks, Herman, for sticking with Baethke Plumbing over the years. We’re glad our team’s know-how and friendly approach have made it easier to get the job done correctly each time.
Becky Marquardt
5 days ago
Baethke Plumbing was incredibly prompt and friendly. They arrived on time, fixed my storm valve, after 4 other plumbing companies couldn’t do it. Isaac and Donny were knowledgeable and gave me several solutions. They were prompt, and able to spend the whole day fixing my issue. Highly recommend for anyone searching for a plumber near me.
Response from the owner:Becky, thank you for choosing Baethke Plumbing. We’re glad our team arrived on time, treated you kindly, and stayed with it to get your storm valve fixed after others couldn’t, while also walking you through a few options. We appreciate the recommendation and are here anytime you need a hand.
Safet Krasniqi
6 days ago
Baethke Plumbing was incredibly prompt and friendly. Josh arrived right on time, explained the drain pipe repair clearly and fixed the issue quickly. I loved how sincere and reliable the whole experience was. I would definitely call them again for any emergency plumber needs and recommend them to anyone searching for a plumber near me. 20+ years using Baethke Pluming always The best possible service you can get.
Response from the owner:Thank you so much for your wonderful review! We're delighted to hear that Josh provided you with prompt and clear service. Your continued trust over the years means a lot to us at Baethke Plumbing, and we're always here whenever you need us.
Marty Finn
7 days ago
From the moment I called Baethke Plumbing, everything was prompt, sincere and reliable. The plumber arrived on time, explained the water heater repair clearly, and completed the job quickly. I was impressed by the friendly attitude and the professional, timely service. I would definitely recommend them to anyone looking for a plumber near me.
Response from the owner:Marty, thank you for taking the time to share this. We’re glad our plumber arrived when expected, walked you through the water heater repair in a clear way, and finished efficiently. We also appreciate you mentioning the friendly, dependable service and your recommendation.
Angela LeChat
1 week ago
I definitely recommend Baethke plumbing, I received a coupon mailer & decided to give them a shot . They sent me a Mr. Karry Latropoulos who was professional, yet kind & empathetic. I was embarrassed of my chaos since I just moved & I felt no judgement from him . He restored my water pressure , along with my peace of mind . I compare my shower to that of a fancy hotel now ! Give them a call , it feels like a family owned company from the communications I received. Also , I was emailed all of the before & after pics & he showed me the “ problematic “ pipe, fascinating stuff .
Response from the owner:Thank you Angela for all of your kind word. Both about Karry and Baethke Plumbing. And YES, we are a family owned and operated business for over 30 years.
Bryan Pennington
2 weeks ago
Called Baethke for a second opinion after our regular plumber wasn't able to fix a broken shower valve without opening up the wall. Karry Iatropoulos showed up promptly, was super friendly, and was able to fix the problem in less than an hour. While Baethke's prices certainly aren't the lowest in town, I appreciated having a knowledgeable plumber out who could diagnose and fix my issue without major demolition. Will definitely call them in the future.
Response from the owner:Bryan, thank you so much for your kind words and the 5 Star review of Karry! We work really hard to determine the best options and also to limit damage whenever possible.
Morgan Geiss
2 weeks ago
Josh & Mike fixed an issue that seemed impossible. Our tub was installed incorrectly & after many attempts to have someone fix the issue Baethke plumbing was the fix!
Response from the owner:Thank you so much for taking the time to share this, and for your patience through what sounds like a frustrating process before you found us! We're glad Josh & Mike were able to get to the bottom of the tub installation issue — that kind of persistence is exactly what we aim for, especially when a problem has already been "fixed" once and still isn't right. I'll be sure to pass along your kind words to both of them. Thanks again for trusting Baethke with it, and welcome to the family!
Mike Helfgot
3 weeks ago
Response from the owner:Thanks Mike!
Daniel Meskimen
3 weeks ago
5/5 stars – each star for customer care, speed, sincerity, friendliness, and value. I called Baethke Plumbing when my water heater stopped working and needed a water heater repair. The plumber arrived promptly, was very friendly and explained everything clearly. The service was fast, sincere and reasonably priced. I would definitely call them again for any plumber near me or emergency plumber needs.
Response from the owner:Wow Daniel, thank you. We will work diligently to continue meeting those expectations. Your kind words are so appreciated.
Thomas Schildhouse
3 weeks ago
Josh and Mike were great.
Response from the owner:Thanks, Thomas, for taking the time to leave this review. We’re glad Josh and Mike made a good impression and took good care of what you needed.
Deiken Maloney
3 weeks ago
I called Baethke Plumbing when my tankless water heater stopped working. The most impressive thing was how fast they identified the unusual issue and resolved it quickly. I’d definitely use them again for simple or complex items - shout out to Josh for excellent work and taking the time to evaluate the entire situation and explaining the issue to me.
Response from the owner:I’m glad Josh was able to quickly identify the issues with your tankless. Thank you for the kind words and we very much look forward to working together again.
William Graham
4 weeks ago
I called Baethke Plumbing when I noticed a leak and was nervous at first, but the technician arrived quickly and fixed the problem. I was impressed by how prompt the service was and how friendly and professional the plumber was. He also gave me helpful tips for preventing future issues. I would definitely recommend Baethke Plumbing if you need a reliable plumber near me or water heater repair.
Response from the owner:William, thank you so much for taking the time to share your satisfaction with our company and specifically our tech. Your 5 star review keeps us motivated to keep up the good work.
Andrew Smith
1 month ago
Mitch and Mike from the Chicago were LEGENDS! Quick and easy, super friendly, and fixed all of our issues in a single session. Couldn’t recommend them enough!
Response from the owner:Andrew, Mitch and Mike are truly legendary. We are so happy to hear that they hit it out of the ballpark for you. Thank you so much for your kind words.
Nick Cave's Red Right Hand
1 month ago
Isaac and Mike replaced our old dual 50 gallon water heaters with a single Bradford-White 75 gallon unit with an expansion tank in a very old industrial building. Very happy with their work and solving issues on the fly while fixing things from previous poor workmanship. Highly recommended for difficult projects.
Response from the owner:Paul, thank you for taking the time to share this. We’re glad Isaac and Mike were able to get your new Bradford-White 75 gallon unit and expansion tank installed smoothly and handle the unexpected issues in your older industrial building. We also appreciate your recommendation for complex jobs.
Penny Blubaugh
1 month ago
We've used them for years. They've always been reliable and kind and have done great work.
Response from the owner:Penny, thank you for sticking with Baethke Plumbing over the years. We’re grateful you’ve found our team dependable and courteous, and we appreciate you trusting us with the work.
ben Rohr
1 month ago
Response from the owner:Thank you so much for the 5-star rating, Ben. We really appreciate you choosing Baethke Plumbing, and we’re glad everything went smoothly. If you ever need help again, we’re here to assist.
Sue Gasper
1 month ago
Had a clogged kitchen sink and they were able to get to me later that day. Friendly, fast, efficient, and tidy
Response from the owner:Sue, thanks for taking the time to share this. We’re glad we could get out the same day to clear your clogged kitchen sink, and it means a lot to hear our team was friendly, quick, efficient, and left everything clean.
Leslie Myers
1 month ago
5/5 stars – I was extremely pleased with Baethke Plumbing. The plumber Karry arrived promptly and was able to address a new issue that had popped up since booking the appointment. He explained the issue clearly and was very friendly and respectful throughout the appointment.
Response from the owner:Leslie, thank you for trusting Baethke Plumbing and for acknowledging Karry for his friendliness and respect.
Paul Flory
1 month ago
Baethke Plumbing cleared out our jammed up 100-year-old sewer line, using both traditional routing as well as hydrojetting with high pressure water. Video camera inspection was fun to see, confirming that the pipes were still in good condition and cleared of all the roots, debris, old mortar. Jack was very polite, on time, communicated well, and answered my many questions. Would recommend. Had tried calling a few other big-name companies beforehand and didn't hear back for more than a day or not at all.
Response from the owner:Thank you Paul. We appreciate your confidence in both Baethke Plumbing and specifically in Jack. Just because a sewer is 100 years old doesn’t mean it can’t be maintained. We specialize in maintenance of old and new drains and sewers.
gtmea h
1 month ago
Called Baethke Plumbing to address an urgent failed faucet cartridge issue. Upon arrival, Josh H. listened to my description of the problem. He did an overall analysis of the plumbing and identified an additional issue that I will deal with at a later date. Josh provided multiple solutions and I chose to replace the failed faucet cartridge along with a proactive replacement of an additional cartridge. Josh was very friendly and professional. The service provided was thorough and high quality. I was pleased with Josh's expertise and would not hesitate to call Baethke again.
Response from the owner:Thank you for choosing Baethke Plumbing for your sump pump issues and for sharing the details of your experience. We’re glad Karry arrived promptly, walked through multiple options with clear pros and cons, replaced the main pump quickly, and confirmed the backup pump was working properly. We appreciate your kind words about the professionalism and quality of the service.
Frank Quintero
1 month ago
From the first call to the completion of the job, Baethke Plumbing was prompt, sincere and friendly. They arrived on time, diagnosed the issue quickly and performed a reliable sewage extractor replacement with professional care. The plumber was trustworthy and explained everything clearly, making me feel confident calling them for any emergency plumber needs in the future.
Response from the owner:Thanks, Frank, for taking the time to share this. We’re glad everything from the initial call through the sewage extractor replacement went smoothly, with on-time arrival, a quick diagnosis, and clear communication so you felt comfortable throughout. We appreciate your trust and we’ll be here whenever you need help again.
Michael Sweitzer
1 month ago
Friendly, knowledgeable they take pride in their work. I’ve been in the trades for over 40 years. I know good work when I see it . Job well done!
Response from the owner:Thanks, Michael, for taking the time to share this. We’re glad you noticed our friendly approach, our know how, and the care we put into doing the job right. Hearing that from someone with decades in the trades means a lot to us.
Keith Sunahara
1 month ago
Baethke Plumbing did a great job replacing my leaking hot water heater. They showed up promptly and on time. The technicians were friendly and knowledgeable. They were able to get a new hot water heater delivered quickly enough to have it installed in the same trip as the initial inspection. The left the work site neat and clean. Will continue to use their services.
Response from the owner:Thanks, Keith, for taking the time to share this. We’re glad we could arrive as scheduled, walk you through the options, and replace your leaking water heater with a quick delivery and same-visit installation. It means a lot that you noticed the clean workspace and the courteous, informed service, and we look forward to helping again.
Alan Burrall
1 month ago
Great, friendly, professional technicians, Karry and Mike, came out immediately on a Saturday to work on a complicated plumbing problem with sewer flushing issues that required jetting, rodding and very hard manual labor to remove masses of tree roots. Karry had come the previous week to begin the work, and gave very precise, helpful information as he proposed options for solving a long standing problem. He was professional, responsive and very sensitive to financial concerns. Karry and Mike worked very hard and well together for several hours in a cramped crawl space, flood control well and throughout the basement spaces. We loved working with them and appreciated there efficient, hard work. They even complimented me on my much less than impressive piano background music. I highly recommend them and Baethke Plumbing. I first used Baethke Plumbing back in 1988, and have maintained the working relationship due to the quality of the work. Alan Burrall Edgebrook Resident
Response from the owner:Thank you, Alan, for your kind review! I'm glad to hear that you found our technician to be great, friendly, and professional. We look forward to serving you again in the future!
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- 3511 N. Cicero Avenue, Chicago, IL 60641
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- (773) 570-9759