Reviews
Paul Haizman
2 days ago
Isaac and Mike replaced our old dual 50 gallon water heaters with a single Bradford-White 75 gallon unit with an expansion tank in a very old industrial building. Very happy with their work and solving issues on the fly while fixing things from previous poor workmanship. Highly recommended for difficult projects.
Response from the owner:Paul, thank you for taking the time to share this. We’re glad Isaac and Mike were able to get your new Bradford-White 75 gallon unit and expansion tank installed smoothly and handle the unexpected issues in your older industrial building. We also appreciate your recommendation for complex jobs.
Penny Blubaugh
2 days ago
We've used them for years. They've always been reliable and kind and have done great work.
Response from the owner:Penny, thank you for sticking with Baethke Plumbing over the years. We’re grateful you’ve found our team dependable and courteous, and we appreciate you trusting us with the work.
ben Rohr
2 days ago
Response from the owner:Thank you so much for the 5-star rating, Ben. We really appreciate you choosing Baethke Plumbing, and we’re glad everything went smoothly. If you ever need help again, we’re here to assist.
Sue Gasper
2 days ago
Had a clogged kitchen sink and they were able to get to me later that day. Friendly, fast, efficient, and tidy
Response from the owner:Sue, thanks for taking the time to share this. We’re glad we could get out the same day to clear your clogged kitchen sink, and it means a lot to hear our team was friendly, quick, efficient, and left everything clean.
Leslie Myers
2 days ago
5/5 stars – I was extremely pleased with Baethke Plumbing. The plumber Karry arrived promptly and was able to address a new issue that had popped up since booking the appointment. He explained the issue clearly and was very friendly and respectful throughout the appointment.
Response from the owner:Leslie, thank you for trusting Baethke Plumbing and for acknowledging Karry for his friendliness and respect.
Paul Flory
3 days ago
Baethke Plumbing cleared out our jammed up 100-year-old sewer line, using both traditional routing as well as hydrojetting with high pressure water. Video camera inspection was fun to see, confirming that the pipes were still in good condition and cleared of all the roots, debris, old mortar. Jack was very polite, on time, communicated well, and answered my many questions. Would recommend. Had tried calling a few other big-name companies beforehand and didn't hear back for more than a day or not at all.
Response from the owner:Thank you Paul. We appreciate your confidence in both Baethke Plumbing and specifically in Jack. Just because a sewer is 100 years old doesn’t mean it can’t be maintained. We specialize in maintenance of old and new drains and sewers.
gtmea h
6 days ago
Called Baethke Plumbing to address an urgent failed faucet cartridge issue. Upon arrival, Josh H. listened to my description of the problem. He did an overall analysis of the plumbing and identified an additional issue that I will deal with at a later date. Josh provided multiple solutions and I chose to replace the failed faucet cartridge along with a proactive replacement of an additional cartridge. Josh was very friendly and professional. The service provided was thorough and high quality. I was pleased with Josh's expertise and would not hesitate to call Baethke again.
Response from the owner:Thank you for choosing Baethke Plumbing for your sump pump issues and for sharing the details of your experience. We’re glad Karry arrived promptly, walked through multiple options with clear pros and cons, replaced the main pump quickly, and confirmed the backup pump was working properly. We appreciate your kind words about the professionalism and quality of the service.
Frank Quintero
1 week ago
From the first call to the completion of the job, Baethke Plumbing was prompt, sincere and friendly. They arrived on time, diagnosed the issue quickly and performed a reliable sewage extractor replacement with professional care. The plumber was trustworthy and explained everything clearly, making me feel confident calling them for any emergency plumber needs in the future.
Response from the owner:Thanks, Frank, for taking the time to share this. We’re glad everything from the initial call through the sewage extractor replacement went smoothly, with on-time arrival, a quick diagnosis, and clear communication so you felt comfortable throughout. We appreciate your trust and we’ll be here whenever you need help again.
Michael Sweitzer
1 week ago
Friendly, knowledgeable they take pride in their work. I’ve been in the trades for over 40 years. I know good work when I see it . Job well done!
Response from the owner:Thanks, Michael, for taking the time to share this. We’re glad you noticed our friendly approach, our know how, and the care we put into doing the job right. Hearing that from someone with decades in the trades means a lot to us.
Keith Sunahara
1 week ago
Baethke Plumbing did a great job replacing my leaking hot water heater. They showed up promptly and on time. The technicians were friendly and knowledgeable. They were able to get a new hot water heater delivered quickly enough to have it installed in the same trip as the initial inspection. The left the work site neat and clean. Will continue to use their services.
Response from the owner:Thanks, Keith, for taking the time to share this. We’re glad we could arrive as scheduled, walk you through the options, and replace your leaking water heater with a quick delivery and same-visit installation. It means a lot that you noticed the clean workspace and the courteous, informed service, and we look forward to helping again.
tom osran
2 weeks ago
Our association has been using them for 30 years. We have a very complex pump sewer ejection pump. Since we started using them. We have not had any floods. Thank God. They do regular maintenance on the system and they tell us when something needs to be repaired or fixed. Right now we have a very tricky repair that's required and they've given us an extremely fair price. They do common sense plumbing repairs for a reasonable price. You can trust them. They are honest and I certainly am happy to have them as my plumbing contractors.
Response from the owner:Tom, we truly appreciate your long-time trust in Baethke Plumbing and we’re glad our regular maintenance and straightforward guidance have helped keep your complex pump system running without flooding issues. It means a lot that you find our pricing fair and our recommendations practical and honest, especially as we work through this tricky repair.
Alan Burrall
2 weeks ago
Great, friendly, professional technicians, Karry and Mike, came out immediately on a Saturday to work on a complicated plumbing problem with sewer flushing issues that required jetting, rodding and very hard manual labor to remove masses of tree roots. Karry had come the previous week to begin the work, and gave very precise, helpful information as he proposed options for solving a long standing problem. He was professional, responsive and very sensitive to financial concerns. Karry and Mike worked very hard and well together for several hours in a cramped crawl space, flood control well and throughout the basement spaces. We loved working with them and appreciated there efficient, hard work. They even complimented me on my much less than impressive piano background music. I highly recommend them and Baethke Plumbing. I first used Baethke Plumbing back in 1988, and have maintained the working relationship due to the quality of the work. Alan Burrall Edgebrook Resident
Response from the owner:Thank you, Alan, for your kind review! I'm glad to hear that you found our technician to be great, friendly, and professional. We look forward to serving you again in the future!
Charles Marsh
2 weeks ago
Mitch and Mike were great! They were on time, professional and cleaned up afterwards. They replaced 20year old tankless hot water heater with a newer unit. I’d highly recommend them for plumbing work. Ask Mike about ceiling hangers.
Response from the owner:Thanks, Charles, for taking the time to share this. We’re glad Mitch and Mike arrived when expected, handled the tankless water heater replacement smoothly, and left everything tidy afterward. We really appreciate the recommendation and we’ll be sure to pass along your note to Mike.
carlie miller
2 weeks ago
We had our annual maintenance inspection and Josh did a great job! He was very thorough and made sure to explain his findings/reccomendations. After bad experiences with other plumbing companies, he helped us feel at ease and taken care of until our next annual visit. Thanks Josh!
Response from the owner:Carlie, thank you for taking the time to share this. We’re glad Josh was thorough during your annual maintenance inspection and clearly walked you through his findings and recommendations so you felt comfortable. We appreciate you choosing Baethke Plumbing and look forward to helping again at your next annual visit.
Greg Bloomer
2 weeks ago
Response from the owner:Greg, thank you for the 5-Star review. We're very pleased that Josh was able to get both of those smart toilets back up and running for you.
James Mann
2 weeks ago
Very competent
Response from the owner:Thank you James. I'm glad Josh was able to get you all squared away, even if it requires customization.
Kelsea Delaney Bourne
3 weeks ago
Really great experience with Matt replacing our sump pump and then Mitch doing a full inspection. Both were friendly, professional, kept us informed, and walked us through all of the steps and available options. Thank you!
Response from the owner:Kelsea, I’m very happy that both Mitch and Matt met your expectations. Thank you for your trust. We’ll continue meet and even exceed your expectations going forward.
Renata O'Connor
3 weeks ago
We found Baethke a few years back when the city broke our sewer pipe out at the street doing construction & our old plumber didn't have a sewer cam that the city needed to prove the break was on their end. They were so great that we switched to them for all our plumbing needs. They have been great since and do good work that I can trust. We have a hundred year old brick 2 flat with 3 apartments that need plumbing fixes fairly regularly, and Baethky always works around my schedule and gets things done well in a timely fashion. So much more reliable than plumbers we used in the past. Even had them fix several problems left by the old plumbers. Today they fixed the hot water heater supply that didn't have a shut off and had an expansion tank that needed support (they added a bracket and re piped the whole supply), definitely worth having them do an inspection to check everything.
Response from the owner:Renata, thank you for sticking with Baethke Plumbing over the years and for trusting us with your older multi unit building. We’re glad we could help document the sewer break for the city and that our team has been able to coordinate with your schedule, correct past issues, and make improvements like the water heater shutoff, expansion tank support, and repiping. We appreciate the recommendation to get an inspection and we’re always here when the next fix comes up.
Brian Drabik
3 weeks ago
Highly recommend. On time. Fair price. Super friendly.
Response from the owner:Thank you Brian, your review means a lot.
Randy Smith
3 weeks ago
Baethke Plumbing did an excellent job fixing my shower today Isaac was very professional and walk-through. All the repairs that was made on the shower was very polite. Very knowledgeable. I would recommend using this company to anybody and I would gladly use them again.
Response from the owner:Randy, thank you for your confidence in Isaac and Baethke Plumbing. We look forward to helping in any way needed.
Cynthia Johnson
3 weeks ago
I highly recommend Baethke Plumbing. Mike Biando is fantastic as well as all their techs throughout our projects. Cathi was great with getting everything scheduled and communication. They took such great care of everything!
Response from the owner:Cynthia, thank you for your kind words and even more so for calling out the effort of our team.
Jim Eberle
3 weeks ago
Great work as usual
Response from the owner:Thank you Jim. We have worked together for almost 20 years and getting this last job knocked out quickly was our highest priority.
Katia Marzolf Borione
3 weeks ago
Their customer service was excellent and the technician that came to my house was friendly, honest and respectful. 5/5! I would definitely call them back and would also recommend them in the future.
Response from the owner:We appreciate your kind words and look forward to helping you again in the future.
Erik Nelson
4 weeks ago
I was nervous about a clog, but the Baethke Plumbing team was sincere, prompt and friendly. Mitch, Chazz and Mike arrived on time, explained what needed to be done, and fixed the issue quickly while keeping everything tidy. The plumbers made me feel comfortable and answered all my questions. I will definitely call them again if I need a plumber near me.
Response from the owner:Erik, I appreciate the kind words and especially that you gave a shout out to each of our team members. Thank you so much.
Peggy Mueller
4 weeks ago
Chazz and John arrived on time, graciously listened to my concerns, analyzed the problems in my bathroom sink and shower faucet, and presented various solutions. Once we discussed the options and decided on the best ones, they moved into action and completed the tasks effectively and efficiently. I am grateful for their expert help and friendly spirit.
Response from the owner:Thank you for your wonderful review! We're delighted to hear that Chazz and John arrived on time, took the time to listen to your concerns, and thoroughly explained the available options for your bathroom sink and shower faucet issues. Providing clear communication and quality workmanship is very important to us, and we're glad they were able to deliver both. We truly appreciate your kind words about their expertise and friendly attitude. Thank you for trusting us with your home, and please don't hesitate to reach out if we can assist you again in the future!
Schedule an Appointment
Don’t let your plumbing problem turn into a nightmare. Schedule an Appointment by completing our online form now!
250,000
Jobs handled since 1993
100%
Family owned & operated
Schedule an Appointment
Headquarters Baethke Plumbing
- 3511 N. Cicero Avenue, Chicago, IL 60641
- Open Open 24/7
- (773) 570-9759