Chicago’s Hometown Plumber

Billy was incredibly prompt and friendly. He called before he arrived to give an accurate ETA and explained the potential causes of the issue I was experiencing with my shower water temperature, as well as providing different options to address them in a way that would be as low cost as possible to me. Overall great customer service - will definitely be using Baethke again!

Joshua Hart did an outstanding job in every respect!

I had a 3 day project with Baethke Plumbing starting on Friday, 4/17/26 through Monday, 4/20/26. I had a new in home flood back water valve system installed. On Tuesday, 4/14/26 I had 5" of water in my basement from a backup from the Chicago city sewer system. A BIG SHOUT OUT TO ISSAC & MIKE who did a phenomenal job on the installation!! They were very professional & were focused on providing 100% customer satisfaction. On Saturday, 4/18/26 John Baethke, President & CEO of Baethke Plumbing was on-site all day working hand-in-hand with Issac & Mike. This was an amazing experience for Greg Dytko (me) that John would support the Dytko family to recover from the flood. I now see how Issac & Mike get their 100% customer satisfaction skills from. Baethke Plumbing is FAMYLY!! I would also like to give a High-5!! to Cathi. She was amazing in scheduling all the work quickly & efficiently. She is very organized, professional and customer focused.

Technicians "Billy" and Mike did a great job in removing the old water heater and installing the new one. It was a slight emergency and they responded within hours of our call. The whole experience went smoothly. Highly recommend their service.

Billy was great - he explained everything thoroughly and walked us through the process and next steps.

I called Baethke Plumbing when my water was backing up and needed a quick emergency plumber. Matt and Mike arrived within an hour, were incredibly personable, nice, and explained the repair in plain language. The whole experience was fast... they knew what they were doing and were able to come up with the best solution that solved my problem. They even cleaned up after they were done working. Their timeliness and friendly attitude were the best parts. I would highly recommend Baethke Plumbing! Thank you so much! Very professional!

I was really impressed with the sincere and honest service from Josh at Baethke Plumbing. He was friendly and explained everything clearly and fixed the issues. Would call them again for any repairs.

It’s been a pleasure working with Baethke Plumbing. We are currently in the middle of a project. Cathi and Bill have been wonderful helping us plan and scope the project. We used Baethke in the past and look forward to working with them in the future.

I was nervous at first when my basement sink had backed up, but the Baethke Plumbing team was prompt and sincere. The plumber Jack contacted me with an estimated arrival time, arrived a few minutes early, was friendly, and explained everything clearly. Their reliable service and timely repair gave me peace of mind, and I felt taken care of from start to finish. I would recommend and I thank my friends from the Logan Square community page for the referral.

I was pleased with the work done by Josh to repair my tub drain issue. He clearly communicated my options, efficiently fixed the problem, and instilled confidence every step of the way!