Chicago’s Hometown Plumber

Josh was a pleasure to work with! He was professional and went above and beyond to help us with our plumbing issues.

Great workmanship and friendly team, but expect to pay double and be billed for every single thing. I’m giving Baethke Plumbing 3 stars because while their technicians are genuinely kind, courteous, and do high-quality physical work, their billing practices are rigid to a fault. It’s no secret that Baethke is expensive. You can expect to pay roughly 2x what an average Chicago plumber charges. Honestly, I didn’t mind paying a premium upfront because the professionalism and craftsmanship are clearly there. In my case, I paid over $4,000 for the diagnosis and repair of a corroded copper pipe, and the invoice specifically noted that the line was water-tested afterward to confirm the leak was resolved. However, a week or two later, I still had water coming in and had to call them back out. It turned out there was another pinhole leak from corrosion just two feet further downstream on that exact same copper pipe. While I understand that their warranty only covers the specific section of pipe they replaced, they charged me an additional $800 just to diagnose and tell me that the exact same line still had a leak two feet away. When you pay over $4,000 to a top-tier company to diagnose and fix a leaking pipe, including a post-repair water test, you expect them to verify that the rest of that immediate run isn't actively leaking before wrapping up, rather than assuming the corrosion stopped right at the cut. More importantly, charging a customer $800 just to point out a missed pinhole two feet down the same pipe feels inappropriate given how much was already spent. Had the remaining leak been coming from a different source, I could understand but from the same pipe is a different story. Overall, Baethke is a good plumbing company with very nice people who do solid work. Just go in knowing that not only are their base rates exceptionally high, but they also bill strictly by the book for every step, even in follow-up situations where a little goodwill or common sense should apply.

Excellent service and skilled plumbing. Josh and his apprentice were outstanding. No shortcuts, precision in their work, accommodating. I was not looking forward to having work done due yo the cost of plumbing and the fear of shoddy work (past experience). This was the best plumbing experience I have ever had and it is worth every penny.

Great job. Recommended.

Baethke Plumbing was the right decision! John, who came out to do an inspection and a root clearing on my sewer main line, was on time, very friendly, and above all, honest. It’s tough out there as a homeowner and there are so many options to choose from. I’m glad I made the choice to go with Baethke because now I’ll never have to choose anyone else for my plumbing projects in the future. Thanks John, you da best!

I really appreciated how prompt, sincere, timely, reliable, and friendly Baethke Plumbing was. They made everything feel easy and reassuring, and I felt like I was in good hands from the first conversation.

Donnie was very friendly and informative. He not only repaired our leaking pipe, but helped educate me on our issue and explain options for future plumbing improvements in our bungalow. I will definitely be using an Arthur again and will be requesting Donnie as our Service Tech.

Baethke plumbing is my go-to for everything - they’re friendly, reliable, and considerate of all the different pricing options for my issues. Joshua and Adam have been professional and kind every time they’ve come out to help, and I’d recommend them to anyone!

Truly the best of the best! Will recommend them to everyone!!