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We had a great experience. Tom was thorough and clear about what needed to happen and the work he did for us was very effective. We'll definitely use this service again.
Tom and John did a great job with our catch basin bypass plumbing. They added two floor drains, repiped our laundry drainage lines, and even took a look at some issues in our basement bathroom while they waited for the city inspector to arrive. They were professional (pulled permits & passed city inspection), kind to my young kids, cleaned up well after the job was done, and offered some tips for the bathroom issue at no extra charge. As others have said, I really appreciate receiving pictures of the technicians ahead of time to know who to look for, as well as the reminder calls. Not only are they good plumbers, they have some good admin workers, too! It boosts my confidence that they are keeping up with the times to see them using 21st century technology in their business. :) Thanks!!
The most professional, clean, and friendly plumbing service I have used to date. I don't suspect they are the cheapest service around, but I have no problem paying for quality. I have used cheap plumbing services before and its definitely not an area to skimp. The plumber, Tom, connected our HVAC humidifier to a hot water supply. He explained his work very well and left the work area clean. Highly recommended. I will definitely be giving these guys a call next time I need some plumbing work done.
Efficient, professional, and work completion in timely fashion. They arrived when they said they would, answered all our questions, and proceeded with the work.
We discovered late in the evening that our water heater had stopped working, and after trying the minimal troubleshooting steps we could find online, we gave up and decided to call a professional. Baethke has a 24 hour answering service, so we were able to schedule an appointment for the very next morning. If needed, we could have had someone come out right that moment. The next morning Cormac was very prompt and professional, and after checking out our heater outlined our options clearly for us. We decided to go with the new heater and he installed it right then. Great experience!
My neighbor had issues with two plumbers until she finally called John Baethke. Since she had good luck with them, they were my first call when I needed service. It was quick and easy to get someone out to fix the bathtub piping that I ruined trying to put on a new faucet. Cormac was very professional and explained all the options and costs. He was able to work his magic to make the less expensive option work.
I can't recommend John Baethke & Sons highly enough - exemplary service. Tom and Josh and all the other technicians with whom we have dealt over the past years, as members of the Baethke & Sons service plan, have been incredibly responsive, efficient and competent. Someone always responds to your call - no matter when - within less than 15 minutes during after hours and wknds/nights. The team is incredible and will do whatever it takes - especially during emergency situations - to resolve your various plumbing related problems. A committed team of people who take pride in their work and value being part of a hard working family business.
We had a great experience with John Baethke. We worked with Cormac, and he was a pro. We've used them for both large and small projects and they were prompt and professional on all projects. On the larger project ($10k+) we had it quoted by 3 other plumbers and their prices were right inline with the others.
Very professional, clean, and courteous. We had some plumbing issues with our newly constructed single family home in Lincoln Park, and John Baethke Plumbing resolved the issues! They inspected, researched, and explained everything before starting, and scheduling was very efficient. They showed up early each time they came out, and the cost of the work was exactly what they said it would be. They even cleaned up well as they were finished. We highly recommend this company for your plumbing needs!
I cannot say enough good things about Baethke & Son Plumbing. This is the fourth time the company has been to our home and their service (as always) is incredible and the plumbers always knowledgeable and polite. Josh did a great job of fixing several problems in the house and he did it right. Yes, Baethke may be more expensive than other plumbing companies but they always do the excellent work. I would rather spend the money upfront than have to correct recent work and deal with unnecessary future problems due to cheaper work and materials that cuts corners.
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