We’re looking to hire a Certified Service Plumber. If you believe you may be a good fit, please apply here!

Lending a Helping Hand to Our Chicago Community

Watch Video
Lending a Helping Hand to Our Chicago Community

During these strange times, dealing with COVID-19, it often feels like the pandemic has affected so many aspects of our lives. This includes, strangely enough, the way we use water fountains.

While water fountains in commercial locations and public buildings are often well-cleaned, it’s difficult to control the number of germs and bacteria they’re continually exposed to. It’s even more challenging trying to prevent these germs from spreading.

When our Chicago plumbers at John Baethke & Son Plumbing found out that Gateway to Learning needed a new type of COVID-friendly water fountain, we jumped at the opportunity to lend a helping hand.

 

 

 

What is Gateway to Learning?

Gateway to Learning is a Chicago-based organization that provides special education courses and training opportunities to local residents with intellectual disabilities.

The types of skills learned at this facility can positively impact the lives of their students exponentially. They will be provided necessary training they can use at home, work, or within their local communities. These classes will help these individuals reach their full potential.

Installing a New Water Fountain with the Top Plumbers in Chicago

At John Baethke & Son Plumbing, we’re proud to be a Chicago plumbing company that works hard to help our community. In the instance of the Gateway to Learning facility, our Chicago plumbers understood the benefits this new water fountain would bring.

It wasn’t just a water fountain; after all, it was a way to keep their roster of students and employees safe from the harmful effects of COVID-19.

The work performed to install this new fountain first required removing the old unit. Once this was finished, our local plumbers discovered a need for additional piping work before the new water fountain could be installed.

 

 

Once the piping was upgraded and repaired, we installed a specially formatted water fountain that would better meet the students’ needs at Gateway to Learning.

It included a bottle filler system and was wheelchair accessible, so various students could comfortably use the unit.

 

 

 

Learn More About the Top Community Involvement of Our Chicago Plumbing Company

This recent job was not the first time John Baethke & Son Plumbing had the opportunity to work alongside Gateway to Learning. A few years back, we were lucky enough to install another type of water fountain for them.

As a leading team of plumbers in Chicago, we’re proud to serve our community in any way we can. We are so grateful to have had the chance to lend our services to Gateway to Learning once again.

Top rated
Baethke Plumbing4.7
Based on 976 reviews
Randi Hall
2 days ago
I've hired Baethke Plumbing numerous times for my condo unit. I recently called them out to investigate a water leak in my kitchen. Donnie, the service technician, was prompt (8AM sharp!) and immediately found the source of the problem. Donnie provided me clear recommendations on how to resolve the issue. He was sincere and thorough throughout the visit and I appreciate Baethke's responsiveness overall.
Response from the owner:Randi, thank you for continuing to choose Baethke Plumbing for your condo. We’re glad Donnie arrived right on time, pinpointed the kitchen leak quickly, and walked you through clear options to fix it. We also appreciate your note about our responsiveness and the care taken during the visit.
Robert Galloway
4 days ago
Baethke Plumbing was prompt, sincere, timely, reliable, and friendly. It is easy to see why they are a trusted plumber near me. If great service had a favorite place, this would be it. Extremely helpful in solving our sump pump issue quickly and efficiently.
Response from the owner:Thank you, Robert, for taking the time to share this. We’re glad our team arrived promptly, treated you with care, and got your sump pump issue resolved quickly and efficiently. We appreciate your trust and are here anytime you need a hand.
Gladys Sanchez
4 days ago
I really appreciated how prompt, sincere, timely, reliable, and friendly Baethke Plumbing was. They made the whole experience easy and stress free. If you need a plumber, I would definitely start with them.
Response from the owner:Gladys, thank you for taking the time to share this. We’re glad our quick arrival, dependable work, and friendly service helped make the process simple and low stress. We appreciate the recommendation and we’re here anytime you need a hand.
Danielle Reed
1 week ago
Baethke Plumbing did a fantastic job! John the plumber was very friendly, kind, and knowledgeable. He did a great job, would hire again!
Response from the owner:Thank you, Danielle, for taking the time to share this. We’re glad John made the experience comfortable and was able to help with confidence and care. We appreciate the opportunity and would be happy to assist again anytime.
Jason Aspin
1 week ago
Isaac and Adam just inspected the drain line below our 100-year-old bungalow. They were very professional and took the time to explain the pipe's condition and the available repair options in language I could easily understand. Their willingness to answer questions gave me confidence in their recommendations. I was impressed and will ask for them again when it's time to repipe our house.
Response from the owner:Jason, thank you for the kind review. We’re glad Isaac and Adam could thoroughly inspect your drain line and clearly walk you through the pipe’s condition and repair options, especially in an older home like yours. It means a lot that their patience in answering questions helped you feel confident, and we’d be happy to send them again when you’re ready to repipe.
Bob Lyman
1 week ago
Josh was a pleasure to work with! He was professional and went above and beyond to help us with our plumbing issues.
Response from the owner:Thanks so much, Bob, for taking the time to share this. We’re glad Josh was professional, easy to work with, and put in the extra effort to get your plumbing issues sorted out. We appreciate you choosing Baethke Plumbing.
Mateo Forero
1 week ago
Great workmanship and friendly team, but expect to pay double and be billed for every single thing. I’m giving Baethke Plumbing 3 stars because while their technicians are genuinely kind, courteous, and do high-quality physical work, their billing practices are rigid to a fault. It’s no secret that Baethke is expensive. You can expect to pay roughly 2x what an average Chicago plumber charges. Honestly, I didn’t mind paying a premium upfront because the professionalism and craftsmanship are clearly there. In my case, I paid over $4,000 for the diagnosis and repair of a corroded copper pipe, and the invoice specifically noted that the line was water-tested afterward to confirm the leak was resolved. However, a week or two later, I still had water coming in and had to call them back out. It turned out there was another pinhole leak from corrosion just two feet further downstream on that exact same copper pipe. While I understand that their warranty only covers the specific section of pipe they replaced, they charged me an additional $800 just to diagnose and tell me that the exact same line still had a leak two feet away. When you pay over $4,000 to a top-tier company to diagnose and fix a leaking pipe, including a post-repair water test, you expect them to verify that the rest of that immediate run isn't actively leaking before wrapping up, rather than assuming the corrosion stopped right at the cut. More importantly, charging a customer $800 just to point out a missed pinhole two feet down the same pipe feels inappropriate given how much was already spent. Had the remaining leak been coming from a different source, I could understand but from the same pipe is a different story. Overall, Baethke is a good plumbing company with very nice people who do solid work. Just go in knowing that not only are their base rates exceptionally high, but they also bill strictly by the book for every step, even in follow-up situations where a little goodwill or common sense should apply.
Response from the owner:Mateo, thank you for taking the time to share your experience and for recognizing the professionalism and workmanship of our team. We understand your frustration with the additional diagnostic charge, particularly given the proximity of the second leak to the original repair. We appreciate you sharing your perspective on the situation, and your concerns regarding the follow-up visit and billing are important to us. We strive to provide quality service throughout every step of the process, and we appreciate you bringing this experience to our attention. I did review everything that Josh did and unfortunately, the untreated, Acidic Combustion Condensate that had been discharged for so long into that copper drain pipe has significantly thinned the pipe. It was 2 weeks later for that additional leak and we can't guarantee there won't be another unless all of the copper piping is replaced. That would be significant. If you would like to discuss this you are always welcome to call me either in the office at 773-276-5430, or on my cell at 773-447-4913. Thank you again.
Lisa Agona
2 weeks ago
Excellent service and skilled plumbing. Josh and his apprentice were outstanding. No shortcuts, precision in their work, accommodating. I was not looking forward to having work done due yo the cost of plumbing and the fear of shoddy work (past experience). This was the best plumbing experience I have ever had and it is worth every penny.
Response from the owner:Lisa, thank you for taking the time to share this. We’re glad Josh and his apprentice delivered careful, precise work and made the whole process feel straightforward and respectful. It means a lot to hear we helped ease your concerns and that the results felt worth the investment.
Not Woke
2 weeks ago
Great job. Recommended.
Response from the owner:Thanks for the kind words. We’re glad you were happy with the work, and we really appreciate you recommending Baethke Plumbing to others.
Carl Wesa
2 weeks ago
Baethke Plumbing was the right decision! John, who came out to do an inspection and a root clearing on my sewer main line, was on time, very friendly, and above all, honest. It’s tough out there as a homeowner and there are so many options to choose from. I’m glad I made the choice to go with Baethke because now I’ll never have to choose anyone else for my plumbing projects in the future. Thanks John, you da best!
Response from the owner:Carl, thank you for choosing Baethke Plumbing and for sharing this. We’re happy John arrived on time, treated you with respect, and gave you an honest inspection and root clearing on your sewer main line. We appreciate your trust and look forward to helping with any plumbing needs down the road.

Author Bio

John Baethke

John Baethke

Owner, Baethke Plumbing

John Baethke is the owner of Baethke Plumbing, a trusted Greater Chicago plumbing company known for exceptional customer service, technical expertise, and continuous employee training. With experience in modern plumbing and HVAC solutions, he is committed to delivering reliable, forward-thinking service. John also serves on several industry boards and committees and is a Past President of the Illinois Plumbing, Heating, and Cooling Contractors Association.

Lending a Helping Hand to Our Chicago Community

Our Products and Services Come With a Worry-Free Guarantee

Share