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Baethke Plumbing was prompt, timely, reliable, and friendly. The field worker did a good and efficient job. I would gladly recommend them to anyone looking for a dependable plumber.

I've hired Baethke Plumbing numerous times for my condo unit. I recently called them out to investigate a water leak in my kitchen. Donnie, the service technician, was prompt (8AM sharp!) and immediately found the source of the problem. Donnie provided me clear recommendations on how to resolve the issue. He was sincere and thorough throughout the visit and I appreciate Baethke's responsiveness overall.

Baethke Plumbing was prompt, sincere, timely, reliable, and friendly. It is easy to see why they are a trusted plumber near me. If great service had a favorite place, this would be it. Extremely helpful in solving our sump pump issue quickly and efficiently.

I really appreciated how prompt, sincere, timely, reliable, and friendly Baethke Plumbing was. They made the whole experience easy and stress free. If you need a plumber, I would definitely start with them.

Baethke Plumbing did a fantastic job! John the plumber was very friendly, kind, and knowledgeable. He did a great job, would hire again!

Isaac and Adam just inspected the drain line below our 100-year-old bungalow. They were very professional and took the time to explain the pipe's condition and the available repair options in language I could easily understand. Their willingness to answer questions gave me confidence in their recommendations. I was impressed and will ask for them again when it's time to repipe our house.

Josh was a pleasure to work with! He was professional and went above and beyond to help us with our plumbing issues.

Great workmanship and friendly team, but expect to pay double and be billed for every single thing. I’m giving Baethke Plumbing 3 stars because while their technicians are genuinely kind, courteous, and do high-quality physical work, their billing practices are rigid to a fault. It’s no secret that Baethke is expensive. You can expect to pay roughly 2x what an average Chicago plumber charges. Honestly, I didn’t mind paying a premium upfront because the professionalism and craftsmanship are clearly there. In my case, I paid over $4,000 for the diagnosis and repair of a corroded copper pipe, and the invoice specifically noted that the line was water-tested afterward to confirm the leak was resolved. However, a week or two later, I still had water coming in and had to call them back out. It turned out there was another pinhole leak from corrosion just two feet further downstream on that exact same copper pipe. While I understand that their warranty only covers the specific section of pipe they replaced, they charged me an additional $800 just to diagnose and tell me that the exact same line still had a leak two feet away. When you pay over $4,000 to a top-tier company to diagnose and fix a leaking pipe, including a post-repair water test, you expect them to verify that the rest of that immediate run isn't actively leaking before wrapping up, rather than assuming the corrosion stopped right at the cut. More importantly, charging a customer $800 just to point out a missed pinhole two feet down the same pipe feels inappropriate given how much was already spent. Had the remaining leak been coming from a different source, I could understand but from the same pipe is a different story. Overall, Baethke is a good plumbing company with very nice people who do solid work. Just go in knowing that not only are their base rates exceptionally high, but they also bill strictly by the book for every step, even in follow-up situations where a little goodwill or common sense should apply.

Excellent service and skilled plumbing. Josh and his apprentice were outstanding. No shortcuts, precision in their work, accommodating. I was not looking forward to having work done due yo the cost of plumbing and the fear of shoddy work (past experience). This was the best plumbing experience I have ever had and it is worth every penny.