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Reviews

Excellent and prompt service

Our technician , Robert Hooper, installed a new valve in our shower. He was helpful, courteous and effective. Thanks for your excellent service!

John Baethke & Son Plumbing

Thank you for your kind words. I will make sure to pass them along to Robert.

Thanks!

Thx, Vanessa, for thorough review of my problem. And then fixing it quickly with no fuss. Excellent!

John Baethke & Son Plumbing

Thank you for your kind words. I will make sure to pass them along to Vanessa.

Another good plumber experience

Today Dan came to check the kitchen plumbing at the request of my condo's management. A leak at the refrigerator did damage to the ceiling of my downstairs neighbor. I knew the valve controlling water to the ice maker was closed and it was condensation causing the problem. Dan confirmed it and his report should satisfy the management.

John Baethke & Son Plumbing

Thank you for your kind words. I will make sure to pass them along to Dan.

Great service!

I noticed our ceiling in the basement had a water stain. We thought it was an older condensation leakk, but it had grown considerably in size since the last few times I checked. I called and was able to get emergency service. Ron was respectful, knowledgeable and thorough. He performed a difficult repair - cleaning up a low quality installation by a previous plumber. He also solved a mystery that 3 previous plumbers could not answer. I would highly recommend Ron and Baethke.

Great Service

Just want to let you know you have a 5 star technician in Robert Hooper. He was patient with all my inquiries and explained things to me so I could understand. Work was done quick & efficient, and left all areas clean. 5 STAR!!!

Great customer service

Excellent customer service! Vanessa’s was friendly and professional.

Beyond expectation

Vanessa is punctual, friendly and professional!

Vanessa Flores

She is professional and diagnosed our problem. Impressed her and as always with Baethke!

John Baethke & Son Plumbing

Jane you are so kind. Thank you as always and I will definitely let Vanessa know about your kind words.

Learned a lot.

Ron was efficient informational. Great job.

John Baethke & Son Plumbing

Thank you Guy

Very good experience!

It was excellent. During some updating of our place, one of the valves started leaking in the bathroom. Rob came and checked on all the valves, and had the issue resolved in a short time. He was really friendly and easy to work with!

Perfect

Excellent. On time. Good explanation. And speedy

John Baethke & Son Plumbing

Thanks Wendy

New Sink

Vanessa was great, professional and pleasant. I wish her luck on her journeyman text!👍🏽❤️

Expert

Rob was on time and professional. He explained in detail the service required and cost. He is a skilled master plumber. I will definitely use John Baethke & sons again.

Thanks!!

Josh was Professional, pleasant and helpful. Also, on time and willing work downtown. Will call again!

Exceeded expectations

I am the opposite of “handy” - I needed experts to deal with a toilet that was leaking significantly. Turns out I needed a whole new toilet. John Baethke & Son Plumbers not only replaced my toilet quickly and efficiently - they took away the old toilet. Worth every penny. Staff so respectful and polite. I’ve already got additional plumbing projects I need done set up with them. Highly recommended.

Outstanding Service

The office is a pleasure to work with for scheduling and questions. Ron is a highly experienced technician. He was thorough, professional, and very helpful. I highly recommend John Baethke & Son Plumbing.

Very Good Service.

Scheduled appointment went exactly how I was hoping it would go. Technician Yuri was a very professional and nice guy to have around. Did job perfectly. Would definitely use this company again.

Navien Tankless

Very knowledgeable on addressing issues with our Navien recirculating pump. Not all plumbers have the experience to work on these and we learned that the hard way by first hiring the wrong company to evaluate our problem. Out technician independently evaluated the problem in half the time it took the other guys and scheduled a convenient time to finish the necessary work himself.

Excellent service

Very pleased with their professionalism and courtesy. Very impressed.

Always the best

Josh was my technician and I have had him here before. He is just so wonderful. He is thorough, respectful and GOES ABOVE AND BEYOND. I was so grateful he was able to fix my problems so quickly

John Baethke & Son Plumbing

Thank you so much for the kind words MaryKay!

Efficient

We good. Ron was competent and knowledgeable.

Terrific, professional service.

I have nothing but praise for Baethke Plumbing. I called Monday with a problem, scheduled an appointment for Wednesday, but got a call Tuesday that they could send someone a day early. The technician, Ron Page, did a fantastic job, explaining every step of the process, and getting the work done on the spot and efficiently, without any interruption to daily life.

Fantastic Service

Eddie was fantastic. I will definitely call you to have him again! Thank you

Great Experience.

I had a wonderful experience. The technician was absolutely professional and walked me through everything. I would highly recommend your service to all!

Very Professional

We had our tankless water heater cleaned- but also quoted other projects. Very professional and thorough.

Amazing work by Ron

Had kitchen rerouted, everything was great!!!

Water heater replaced!

The crew that took care of us were friendly, knowledgeable and fast. They have us back in hot water quickly with the least intrusion. We will use Baethke again.

Maintaining For The Future

We got the yearly maintenance program. Ron came in and spoke to me at length about the home, our concerns ( it was a rehab). He checked every fixture in the house, as well as the tankless water heater & outdoor faucets. Thorough? I can’t even begin to describe what learned, what was replaced and or, fixed. What we needed was a lot. What we received was a professional commitment from an extremely professional service provider to help us maintain our home’s plumbing as we go forward. Hands down, the most conscientious folks we’ve worked with.

Ed Walsh

Ed is an excellent technician and communicator. A pleasure to work with.

Great Company

Another great service experience! Baethke Plumbing is the best, great customer service and experienced technicians

Tankless Hot Water Heater Service

As always, the technician, Josh H, that was sent did an excellent job on the work that needed to be done and came up with some good preventative ideas that we are considering.

Excellent

Very good

John Baethke & Son Plumbing

Thank you Donna

Great Service

My plumber was great. He didn't stop until the job was done. Very polite and determined to unfroze my lines. I will forever be grateful.

John Baethke & Son Plumbing

Joan, frozen lines can be rough sometimes. I’m glad Pat got that for you.

Svc review survey

Plumber just left. JB n Son was a referral, very professional from office personnel to certified plumber. Thoroughly explained work process throughout completing job. Looking forward to great service for overall services, will notify you with any exceptions!

John Baethke & Son Plumbing

Thank you Unita!

Quick and Knowledgeable

Patrick was excellent!! He was able to solve all the plumbing issues and explained to me what was causing them. He was efficient and extremely clean. No mess was left, which is hard to come by with a lot of contractors. Would use again!

John Baethke & Son Plumbing

Thank you Lindsey, I’ll share your kind words with Pat.

Great service

Very easy and simple process. Great price and everyone was an absolute please to deal with. Highly recommended

John Baethke & Son Plumbing

Thank you Tai!

Top Notch

This is the third time we’ve used Dan. He is professional, kind and gets the job done! Thank- You!

John Baethke & Son Plumbing

Thank you Whitney. Dan really is great. I shared your comment with him as well, thanks again.

Exceptional Service From Yuriy

Thank you for the invoice, Yuriy completed another great job! Will definitely be working with Baethke & Son in the future.

Excellent work

John Baethke & Son Plumbing had their plumber out before the scheduled time, diagnosed the issue and provided me with pricing options based on the potential repair severity. I asked them to price out a couple additional projects at my home and will be using them in the future.

John Baethke & Son Plumbing

Thank you so much John!

Josh did a great job

Josh is very professional and did a great job. He stayed very late to deal with our sewer line issues and solved our problem. Would hire again in a heartbeat.

John Baethke & Son Plumbing

Thank you Scott. Josh is a very important part of our company and a real asset. I will be sure to share your kind words with him.

Excellent Service

Last July they came in to repair a cracked pipe in my basement, it took over 12 hours to repair my technician keep me informed called in back up even though I told them they could stop they refused until the repairs was made, they were professional working in the heat I was so embarrassed after they should me the tape of the crack and blocking I will never be able to thank them enough!

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5.0
Out of 73 Reviews
250,000
Jobs handled since 1993
100%
Family owned & operated
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Headquarters John Baethke & Son Plumbing


  • 3511 N. Cicero Avenue Chicago, IL 60641
  • Open Open 24/7
  • (773) 570-9759