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John, just a note to thank you and your team for completing the work on the water heater.  I have counted on Baethke for my complete plumbing needs for a number of years now and will continue to do so in the future.  You are a valued vendor and I appreciate your professionalism and responsiveness.  Please know that I will continue to recommend your services to anyone who wants top notch service performance and puts the customer first. 5/30/2010